The Secret to Shorter, More Effective Messaging

Observing that the typical short (<25 word) marketing message produces almost nothing of value, Adele Revella has set herself to correcting this grave error.

According to Revella, the typical business product is a multi-tasker with a long list of features and benefits, meaning we have to get its key merits out effectively without overwhelming readers. But there are other priorities that distract from brevity:

  • Explaining all the new features
  • Differentiating the product from the competition (and tossing shout-outs to other products from the same suite)
  • Using good SEO terms
  • Satisfying internal template requirements

That being said, nothing on the above list takes the user into account. And that is the type of thinking that turns a potentially punchy message into a tedious summary.

How to make a small message a big seller? Turn it active and “social”-conscious. Consider the difference between these two messages:

  • Our solutions have been tailored to fit your industry business processes, your customer strategies, and your success criteria.
  • Listen to free Internet radio, find new music based on old and current favorites.
  • The first is an anonymous vendor. The second message comes from Pandora Radio. Which one speaks to you?

So, how do you find your very own short-and-sweet text? Walk down your user’s service path: Visit a site, click on one of your ads, consider what it says, see where it takes you. Now ask yourself: What message are you getting? Is it effective? How can it be pared down and sharpened?

Describe your product the way that user would in a comment section, and build from there.

The Point: Walk a mile in their clicks and comments. The best path to effective sales messaging is the user’s path.

Source: Get to the Point: Social Media

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